About
Mediation is often the fastest and most employee-controlled path to resolving a discrimination complaint, but only for someone who understands the full landscape — what mediation actually is, how conflict works, how to prepare, and how to walk out with an agreement that holds up. This course covers the full arc of mediation as a strategic process, not just a meeting to show up to. What the student will learn: Understanding Your Options The different forms of ADR, and how mediation compares to arbitration, conciliation, interest-based negotiation, and early neutral evaluation Understanding Conflict The different types of conflict and their common sources, and why identifying the real source of a dispute shapes how it can be resolved Preparing Your Strategy How to build a mediation strategy suited to your case How the Judgment Fund and agency reimbursement rules create financial pressure that shapes an agency's willingness to settle How to draft an effective mediation statement Inside the Room What to expect when conducting the mediation, including how the physical setting can affect the negotiation The six stages of mediation, from opening to closing Closing the Case How to evaluate a settlement agreement using the BSMART framework — balanced, specific, measurable, achievable, realistic, and timed What a confidentiality agreement covers, what it doesn't, and the key exceptions to know before you sit down at the table
You can also join this program via the mobile app. Go to the app